Whether you are arriving on a late flight, traveling with kids, or just want to relax the moment you arrive, you can have your private villa pre-stocked with food, snacks or beverages. For a small fee, your custom grocery order will be delivered directly to your villa before you arrive.
We also have excellent chefs who are available for just one special meal or for the duration of your villa stay. We will provide you with a list of chefs and their contact information. Then, you may contact your island chef directly to discuss menus, dietary requirements and your grocery shopping list. Chefs will require an advance deposit for both grocery shopping and for their cooking; you may pay them directly. And please remember: all of our chefs book up far in advance for all holidays, so please plan ahead.
Many villas include a mid-stay cleaning as part of a 7-night rental. More frequent or daily housekeeping can also be arranged at an additional cost. There is usually a minimum of four hours plus transport fee for the cleaner to and from the villa. We can also arrange for a private chef, butler, nanny or your own concierge.
Don’t forget to reserve equipment for infants or toddlers. We can arrange with a juvenile service agency to have a crib, high-chair, etc. delivered to your villa before your arrival at a reasonable additional cost.
Do bring your cell phones with you; they will probably work depending on your global roaming plan. Otherwise, it’s possible to rent a local cell phone at a nominal rental. Most houses offer telephones and local calls are included at no additional charge. Long-distance calling from the house can be done using your credit card. Some of our villas offer Vonage phones with free calling to North American and European land lines.
Due to the high cost of electricity, Turks and Caicos villas may charge extra for the use of air conditioning. Some have a/c meters; others apply a flat daily charge.
Complimentary high speed wireless Internet access is available in most houses, so bring your laptop.
Thank you for taking the time to review these procedures; we will do our utmost to make your visit truly relaxing and invite you to contact us with any additional questions and/or concerns in regard to your personal requirements/preferences.